TERMS & CONDITIONS
With effect from June , 2021:
These “Terms and Conditions”, as operated by Krewfit Pte Ltd (“CRU”), shall govern your relationship with CRU, including but not limited to, the use of the CRU website (www.cru68.com, the “website”) and the CRU Mobile Application (the “app”) to manage your account, bookings, communication, purchases and registration with CRU, as well as the use of and attendance at CRU studios.
By your attendance at CRU and usage of the website, app, and facilities, you signify your acceptance of the Terms. If you do not agree to this, please refrain from using the website or app, purchasing a CRU class, booking a CRU class, and/or using or attending a CRU class.
CRU has the right to amend this information without notice. The Terms may be revised at any time by updating this posting. By using the website or app, buying CRU classes, booking classes, buying merchandise, your communication with CRU, and your use of and attendance at CRU’s studios, you agree to be bound by any such revisions. CRU customers are encouraged to check this document periodically to stay informed of current guidelines.
- Cancellation Policy for Booked Classes
You are able to cancel your class booking without any charges or loss of classes from your series up until eight (8) hours prior to class commencement time for all classes. Should you not cancel class before this time, or simply not show up for the class, a class will be deducted from your active series.
Cancellations can be made through the CRU app, live chat, at our front desk in person or by contacting the studio.
- Late Coming and Early Departure
If you are running late for your booked class, we ask that you call the studio to let us know you are on the way. The front desk will hold a booking only until the class begins.
If it’s a busy period and the class is waitlisted, our staff will have the right to give your spot to walk-ins that have made it to class on time. This can and will be done at their complete discretion. To avoid disruptions and any compromise to your safety, clients who are late will not be admitted to class. Attendees are strongly discouraged from leaving the studio before the end of class, unless in an emergency. Attendees' re-entry to class when deemed unsafe or disruptive will be at the discretion of the teacher. If an early departure is made by choice, your class will not be returned.
- Classes and Series
Purchases of series can be made online on our website. Alternatively, payments can be made in studio. We accept payments via contactless payment, Nets and Visa, Amex or MasterCard Credit Cards. Your package will only be activated on your first class booking. You cannot gift your classes, redeem them for cash, or sell them outside of CRU. Any packages that have been purchased anywhere other than CRU will not be honored.
Classes do expire. The expiration dates of your series can be found on the website and app. The validity will also be clearly stated on your series purchase receipt. These validities vary based on the series. Promotional series may also carry different validity periods. We will send an email notification to the address assigned to your profile before the expiration of your package.
- All Series Purchases are Final and Non-refundable
We will however grant exceptions under extenuating circumstances, the discretion of which is left to CRU’s management. We will not be able to split a class pack transfer. Transfers can only be done before the expiration date of the series. The validity of the transferred package will not restart, but continue as it is at the time of transfer.
- Retail and Merchandise
All retail and merchandise sales are non-refundable at CRU. All merchandise, with the exception of sale items (if any), may be exchanged within seven (7) days of the initial purchase date, as long as the product is unused and unsoiled, with all tagging still intact.
CRU will occasionally, at its own discretion, conduct sales on merchandise and other products. All sales on discounted product are final. Exchanges are not offered on sale products.
- Gift Cards
You may purchase gift card in person at any of our studios. CRU gift cards can be used for series and Wolfpack gift cards can be used for retail merchandise. Gift cards expire 12 months after purchase. Once a purchase is made using a gift voucher, it will expire, just like any regular class purchase.
- Lost or Damaged Personal Property
Each CRU studio provides lockers to house your personal goods when class is in session. CRU also maintains CCTV at all studio common areas. Regardless of care taken to avoid loss, we are not liable or responsible for any damage, theft, loss, or destruction of personal property within any of the CRU studios.
- Waiver and Release
By signing up for and/or attending classes, events, activities, and other programs and using the premises, facilities and equipment (individually and/or collectively, the "Classes and Facilities") of CRU, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in exercising at CRU. You acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries and that CRU and its employees will not be liable for any injury or damage should you choose to participate.
If in the subjective opinion of the CRU staff, you and/or others would be at physical risk using CRU’s Classes and Facilities, you may be denied access to the Classes and Facilities. Such decisions are final.
- Intellectual Property Rights
The trademarks of CRU are proprietary to CRU and may not be used by you for any reasons other than as expressly permitted by these Terms. All website and app content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are property of, or duly licensed to, CRU. You have the right to view, electronically copy, and print in hard copy portions of the website and app for the sole purpose of making class reservations, purchases, or other personal use.
Any other use of materials on the website and app, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of CRU, is strictly prohibited.
You acknowledge that CRU and/or third-party content providers remain the owners of all website and app materials, and that you do not acquire any of those ownership rights by downloading, copying, or using any such material in accordance with these Terms. CRU may discontinue or remove the website or app, or any portion thereof, or discontinue your right to use the website or app, or any portion thereof, at any time.
- Use of the Site and Studios By Minors
If you are under the age of 18, you must seek the permission of a parent or guardian before accessing and/or making any class bookings through the various booking platforms. Minors under the age of 18 are encouraged to exercise alongside a parent or guardian.
- Warranty Disclaimer and Limitation of Liability
In no event will CRU be liable for any direct, indirect, special, or other consequential damages resulting from your use of the website, the app, or on any other linked/third-party website, your purchase of CRU classes, your booking of classes, your purchase of merchandise, your communication with CRU, and your use of and attendance on CRU TV or CRU's studios, including without limitation, any lost profits, business interruption, loss of programs, or other data on your information handling systems or otherwise, including any claims waived by you previously in this agreement even if CRU expressly advised of the possibility of such damage.
All information, goods, services, products and experiences are provided by CRU on an "as-is" basis only. The entire risk as to the quality and performance of the goods, services, products and experiences remains with you. Should the goods, services, products and/or experiences prove defective after purchase, you assume the entire cost of such defect. CRU provides no representations and warranties, express or implied, including the implied warranties of fitness for a particular purpose, merchantability, and non-infringement.
At CRU, we do our best to make sure you have a great experience every time. Whenever someone purchases a series, we feel indebted to that individual by way of excellent service. We do acknowledge that from time to time, our expectations don’t align. Should this happen, we hope you will give us the opportunity to try to address any challenge you may be facing. To do that, please e-mail us at firstname.lastname@example.org with (1) your name, (2) your address, (3) a description of your concerns, and (4) a description of the specific relief you seek.
- Contact Us
If you have any questions about these Terms you can reach us at email@example.com or WhatsApp us at +65 9677 6998.
RULES AND RISKS ON THE USE OF THE PREMISES AND FACILITIES AND EQUIPMENT
You shall be subject to the rules of CruCycle in respect of the use of the premises and the facilities and equipment provided therein (House Rules). You shall be deemed to have knowledge of the rules which are posted on the notice board in the premises as well as the website, and which may be amended from time to time without notice. Please familiarise yourself with the House Rules.
CruCycle shall not be liable to you for any inability to use or obtain access to the premises owing to circumstances beyond the reasonable control of CruCycle. In such event, any refund of the usage fee shall be just to the sole discretion of CruCycle.
CruCycle shall not be liable to you, whether in contract or in tort, for any injury you may suffer at the premises or for your death, whether as a result of your using the facilities or equipment or otherwise, or any loss or damage you may suffer as a consequence thereof, unless due to the willful default or negligence of CruCycle.
CruCycle shall not be required to provide you with the services and guidance of any attendant or supervisor, whether skilled or otherwise, and whether during the time you make use of the facilities and equipment or otherwise. Any attendant or supervisor provided by CruCycle shall be relied upon by you at your own risk. You shall be solely responsible to seek medical advice and to decide whether or not the facilities or equipment at the premises would be suitable for you, having regard to your personal health condition.
CruCycle shall not be liable for any loss or damage to your property that you may suffer at the premises, whether or not such property was brought into the premises by you or otherwise.
"CruCycle" shall be read to include its directors, employees, contractors, agents, representatives.
RULES AND RISKS ON THE USE OF THE PREMISES AND FACILITIES AND EQUIPMENT
You shall be subject to the rules of CruBox in respect of the use of the premises and the facilities and equipment provided therein (House Rules). You shall be deemed to have knowledge of the rules which are posted on the notice board in the premises as well as the website, and which may be amended from time to time without notice. Please familiarise yourself with the House Rules.
CruBox shall not be liable to you for any inability to use or obtain access to the premises owing to circumstances beyond the reasonable control of CruBox. In such event, any refund of the usage fee shall be subject to the sole discretion of CruBox.
CruBox shall not be liable to you, whether in contract or in tort, for any injury you may suffer at the premises or for your death, whether as a result of your using the facilities or equipment or otherwise, or any loss or damage you may suffer as a consequence thereof, unless due to the willful default or negligence of CruBox.
CruBox shall not be required to provide you with the services and guidance of any attendant or supervisor, whether skilled or otherwise, and whether during the time you make use of the facilities and equipment or other- wise. Any attendant or supervisor provided by CruBox shall be relied upon by you at your own risk. You shall be solely responsible to seek medical advice and to decide whether or not the facilities or equipment at the premises would be suitable for you, having regard to your personal health condition.
CruBox shall not be liable for any loss or damage to your property that you may suffer at the premises, whether or not such property was brought into the premises by you or otherwise.
“CruBox” shall be read to include its directors, employees, contractors, agents, representatives.